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Editing an Order

E
Written by Ethan Stevens
Updated over 7 months ago

1 Click on the the "Orders" tab and press the "eye" image to look at the order

2 To resend the order, press the resend button in the top right

3 If you need to add tickets, press "Add Ticket"

4 Find the Event, and add the ticket needed for the order.

5 Click return to order once all tickets are selected, if you press "add another ticket" the back button will take you back to the order.

6 If there is a price difference, Press Send payment link to send them a link to pay the difference in prices.

7 If the details are wrong, press the edit button in the top right.

8 Then Edit any details which they may have entered incorrectly.

9 Scroll to the bottom and press "Update" to save any changes to the customers information.

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